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Attention & Care

Streamlined Product Management

Our product outsourcing strategy involves meticulously curating an extensive network of reputable manufacturers. These manufacturers are selected based on specialized qualifications and their profiles are individually developed. To maintain a high standard, we evaluate suppliers through criteria such as positive feedback and average order processing time. Periodic assessments are conducted to retain top-performing, customer-focused manufacturers while eliminating underperforming ones.

Precise Order Verification

In the realm of apparel, details like size and color are critical to the customer experience. To address this, our dedicated Order Confirmation Unit operates within the customer service department. This unit ensures that every aspect of your order is meticulously verified, enhancing your shopping experience.

Thorough Product Inspection

Even though our manufacturers have a proven track record, we remain committed to quality. Our quality control process follows these steps:

1. Adherence to our production schedule, with items sent to our center for inspection upon completion.

2. Initial check to confirm alignment with order specifications.

3. Comprehensive inspection by our QC team to meet stringent international standards. Any product falling short is replaced.

4. Approved products proceed to our packing team.

Secure Product Packaging

Our diligent Packing team employs innovative techniques to safeguard items during packaging. By reinforcing external packaging, we enhance protection against damage, moisture, and pressure. Furthermore, we coordinate closely with leading couriers like UPS, DHL, and EMS, ensuring prompt shipping to the UK.

Efficient Package Tracking

Following shipment, our logistics center and system promptly issue an automated email containing your tracking number. This enables real-time tracking. Our commitment doesn't end here; our customer service remains engaged, overseeing safe delivery and your ultimate satisfaction.

While apparel serves as an illustration, our scope extends far beyond. We continuously refresh our supplier list to ensure access to the latest, competitively-priced products. Our sourcing team tirelessly seeks out products that consistently meet the highest quality standards, benefiting wholesalers, retailers, and end-users alike.

Efficient Cleaning and Preservation of Dresses

Cleaning Guidelines

For thorough cleaning of wedding dresses or evening gowns prior to storage, entrust the task to a professional cleaner specializing in formal wear. In cases where the gown exhibits minimal stains, there are viable methods for spot-cleaning at home.

1. Identify the fabric composition of the dress. Professional cleaning is advisable for delicate fabrics such as silk, lace, or vintage materials.

2. Conduct a comprehensive inspection to locate stains including perspiration, food, liquids, and makeup. Longer dresses often accumulate dirt at the hemline.

3. Employ a dry, white, absorbent cloth to gently blot satin after applying suitable cleaning agents, as outlined in the subsequent steps. Always test any cleaning solution on an inconspicuous fabric area to prevent color fading.

4. Address specific stains appropriately: hydrogen peroxide for wine, sweat, and blood; light hairspray mist for ink; dry cleaning solvent or soapy water mixture for oily stains like makeup or food.

5. After extracting as much stain as possible, apply white vinegar, blot, flush with water, and allow to dry.

6. To cleanse a soiled hem, immerse the hemline in warm water with detergent for a few hours while safeguarding the rest of the dress. Gently scrub the hemline with soapy water using a toothbrush, then rinse thoroughly.

7. Avoid hanging a spot-cleaned dress on a hanger, as wet fabric is weighty and can damage the dress. Instead, utilize a clean, plastic-coated or vinyl-coated drying rack.

Preservation Techniques

Preserving your dress with the same dedication as its selection ensures its enjoyment as a cherished heirloom for generations.

1. Retain the original dress bag or bring a plastic bag when transporting the dress to the cleaner.

2. Request an acid-free box from the cleaner for storage, along with acid-free tissue paper for packing. Alternatively, hang the dress by its bodice using slightly shorter straps sewn onto the waist. Place it on a padded hanger and wrap in a clean, white cotton sheet.

3. Store the dress in a dry, temperate location, away from direct sunlight.

4. Regularly inspect the dress, especially on anniversaries, to identify any discoloration or overlooked stains. This practice also allows the dress to breathe.