OVERVIEW
Welcome to the Ravellia website (“we”, “us”, “our”, “this Site” and “the Site”).
By interacting with our website, including making purchases, you agree to our "Service" and are bound by these terms and conditions ("Terms of Service" or "Terms"). These Terms include additional conditions and policies referenced here or through hyperlinks. They are applicable to all site users, encompassing browsers, vendors, customers, merchants, and content contributors.
Prior to accessing or using our website, carefully review these Terms of Service. Your engagement with any part of the site implies your acceptance of these terms. If you disagree with any aspect of this agreement, refrain from accessing the website or using any services. Should these Terms of Service be construed as an offer, your acceptance is expressly restricted to these terms. Therefore, it is crucial to thoroughly read these Terms of Use before utilizing the Site. Please note that a confidential relationship is not established between you and RAVELLIA through these Terms.
Any newly added features or tools to the current store will also be subjected to the Terms of Service. The most up-to-date version of these terms can always be found on this page. Your use of the Site is governed by our Privacy Policy as well. Hence, carefully review the Privacy Policy before using the Site. In the event of a conflict between the provisions in these Terms of Use and those in the Privacy Policy, the Privacy Policy's provisions will take precedence.
Engaging in actions intended or reasonably expected to harm the Company or its reputation, or actions leading to unwanted or unfavorable publicity for the Company, is prohibited. If no response is received from us within 4 working days, refrain from such actions. Violation of this condition grants us the right to terminate the contract without compensation.
1. Eligibility
You must be at least 13 years old to Use the Site. If you are under the age of majority in your state of residence (a minor), your parent or legal guardian must agree to these Terms on your behalf, and you may only access and Use the Site with permission from your parent or legal guardian. By using the Site, you represent and warrant that: (a) all information you submit during Account registration is truthful and accurate; (b) you will maintain the accuracy of such information; and (c) your Use of the Site does not violate any applicable law or regulation. Your profile and Account may be terminated and deleted without warning if we believe that you are under 13 years of age, if we believe that you are under 18 years of age and you represent yourself as 18 or older, or if we believe you are over 18 and represent yourself as under 18.
2. Accounts & Registration
You must set up a user account to use certain features of the Site ("Account"), such as when you register for a shopping account and participate in services including Wish List, Product Reviews, and Ravellia Social. You will need to provide a password, username, and other information such as your name and email address. You are solely responsible for keeping your Account information confidential. You may not transfer, sell, assign, or sublicense your Account to any third party without our prior written approval. You are solely responsible for all usage or activity on the Site that occurs under your Account, including, but not limited to, Use of the Site by any person who uses your Account, with or without authorization. You agree to notify Ravellia customer service immediately of any unauthorized use or any other breach of security on your Account. Nordstrom will not be liable for losses incurred as a result of an unauthorized use of a password or account. Personal information submitted through the Site is governed according to RAVELLIA's Privacy Policy.
3.Merchandise Availability
Merchandise availability on our Site is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via email. You can always verify availability by joining us in Chat. You will receive a shipping confirmation email once your items have shipped.
4.Product Description
Ravellia attempt to be as accurate as possible. However, Ravellia doesn't warrant that product descriptions, prices, given amounts or other content on Ravellia are accurate, complete, error-free, and reliable.
Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor or mobile device and may not be accurate. Additionally, from time to time there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and/or availability. As a result, we do not guarantee the accuracy or completeness of any information on the Site, including prices, product images, specifications, and/or availability. Ravellia reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). If you do not wish to continue your purchase after pricing or other information has been corrected, please contact us right away.
5.Errors, Inaccuracies, and Omissions
Occasionally there may be information on this Site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Site is inaccurate at any time without prior notice (including after you have submitted your order). We apologize for any inconveniences.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
6. Transactions
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy
7.Comments, Feedback & Other Submissions
We welcome your comments and feedback regarding our Site, our products and our services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information, and other submissions disclosed, submitted or offered to Ravellia using this Site or otherwise (collectively, "Comments") are not confidential. You hereby grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully paid, royalty-free right to exploit the Comments in any manner and for any purpose, including to improve the Site and create other products and services.
8.Use of and Comments to Material
If you disagree with any material you find on the Site, we recommend that you respond by noting your disagreement in an appropriate site forum where there is one. We also invite you to bring to our attention any material you believe to be factually inaccurate by contacting us through the Contact Us page.
The material that appears on the Site is for informational purposes only. Despite our efforts to provide useful and accurate information, errors may appear from time to time. Before you act on information you've found on the Site, you should confirm any facts that are important to your decision. Ravellia and its information providers make no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of the information on the Site. Ravellia is not responsible for, and cannot guarantee the performance of goods and services provided by our advertisers or others to whose sites we link. A link to another website does not constitute an endorsement of that site (nor of any product, service, or other material offered on that site) by Ravellia or its licensors.
9.Pricing
Prices for our products are subject to change without notice.
Prices for products offered through Ravellia are subject to change as determined by us at our discretion. Such pricing policy applies to all products, including products that you may have purchased previously through Ravellia.
10. Privacy
Any personal information that you provide to Ravellia is subject to our Privacy Policy. Please review the Privacy Policy for more information about how we collect and use personal information.
11.User Content
Certain features of the Site may permit users to upload, submit, and post content to the Site, including messages, reviews, photos, video, images, folders, data, text, and other types of works ("User Content") and to publish User Content on the Site. Ravellia uses a variety of third-party social media websites, communication services, and media channels such as Facebook, Twitter, and Instagram (collectively, "Social Media Assets") to communicate and interact with our customers. Any content or materials submitted or posted to these Social Media Assets will be considered User Content. You are solely responsible for your User Content and the consequences of providing User Content via the Site or Social Media Assets. You retain any copyright and other proprietary rights that you may hold in the User Content that you post to the Site.
Ravellia does not endorse, support, sanction, encourage, verify, or agree with the comments, opinions, or statements posted on forums, blogs, or otherwise contained in the Site and expressly disclaims any and all liability in connection with User Content submissions. Ravellia disclaims any and all liability in connection with User Content, and you agree that Nordstrom and its third-party service providers are not responsible, and shall have no liability to you, with respect to any User Content.
If you are a Ravellia employee and submit a review as part of your User Content, you must disclose your employment status within that review.
By providing User Content via the Site or Social Media Assets, you affirm, represent, and warrant that:
a) you are the creator and owner of the User Content, or have the necessary licenses, rights, consents, and permissions to authorize Ravellia and users of the Site to use and distribute your User Content as necessary to exercise the licenses granted by you in these Terms, in the manner contemplated by Ravellia, the Site, and these Terms;
b) your User Content, and the use of your User Content as contemplated by these Terms, does not and will not: (i) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person; or (iii) cause Nordstrom to violate any law or regulation or otherwise cause liability for Ravellia;
c) if you are a Ravellia employee, that you have disclosed this fact in any review you have submitted; and
d) your User Content could not be deemed by a reasonable person to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate
12.Acceptable Use
You are responsible for your Use of the Site. Our goal is to create a positive, useful, and safe user experience. To promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to us. When you Use the Site, you may not:
• violate any law or regulation;
• violate, infringe, or misappropriate other people's intellectual property, privacy, publicity, or other legal rights;
• post or share anything that is illegal, abusive, harassing, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable;
• submit, send, post, upload, or otherwise make available unsolicited or unauthorized advertising or commercial communications, such as spam, advertising, promotional materials, junk mail, chain letters, or any other form of solicitation;
• advertise to, or solicit, any user to buy or sell any products or services, or use any information obtained from the Site to contact, advertise to, solicit, or sell to any user without their prior explicit consent;
• submit any content linking to multilevel marketing schemes, pyramid schemes, or off-topic content;
• engage in spidering or harvesting, or participate in the use of software, including spyware, designed to collect data from the Site;
• alter or tamper with any Contents, information, or materials on or associated with the Site;
• transmit any viruses, malicious code, or other computer instructions or technological means whose purpose is to disrupt, damage, or interfere with the use of computers or related systems;
• post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or any other personally identifiable or private information from any user;
• disrupt, overwhelm, attack, modify or interfere with the Site or its associated software, hardware, or servers in any way;
• take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on our infrastructure;
• impede or interfere with others' Use of the Site;
• abuse, defame, threaten, intimidate, stalk, harass, or harm another individual;
• impersonate any person or entity or perform any other similar fraudulent activity, such as phishing
• use any robots, spiders, scrapers, or any other automated means to access the Site for any purpose;
• use any means to scrape or crawl any web pages contained on the Site;
• attempt to circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect or restrict access to the Site;
• attempt to decipher, decompile, disassemble, or reverse engineer any of the software or other underlying code used to provide the Site; or
• advocate, encourage, or assist any third party in doing any of the foregoing.
13.Indemnity
You shall indemnify and hold harmless Ravellia and its affiliates, third parties, subsidiaries, respective officers, employees, directors, and agents from any claim, demand, actions, or penalties, including the attorneys' fees, made by any third party due to your breach of the User Agreement, Terms & Conditions Notice, rules, regulations or rights of the third party.
14.Force Majeure
Ravellia shall have no liability to you for any interruption or delay in the access to websites, mobile sites, or applications, irrespective of any cause.
15.Arbitration
If any dispute arises between you and Ravellia in connection with validity, interpretation, implementation, or alleged breach of any provision of the User Agreement and/or Terms & Conditions Notice, said dispute shall first be referred to a sole arbitrator who shall be an independent and neutral third party identified by Ravellia.
16.Applicable law
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK
17.Sales, Customs and Value-Added Taxes
In an effort to remain compliant with respective consumer legislation, we strongly encourage our customers to maintain good standing with respect to custom and value-added taxes or VAT, where applicable.
Due to separate and applicable tax jurisdictions, the end customers' purchases may be subject to specific sales, custom or VAT, and the shipping time and associated cost may increase.
18. Links to Other Websites & Services
This Site may include links to other websites maintained by third parties ("Linked Sites"). Ravellia provides Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by Ravellia of the Linked Sites. You access Linked Sites at your own risk and by accessing them you leave the Ravellia Site. Linked Sites are not under the control of Ravellia and Ravellia is not responsible for the contents of any Linked Site.
19.Non-Solicitation and Anti-Spam Policy
By accessing the Site, you commit to refraining from utilizing it for advertising purposes, as well as abstaining from encouraging any transactions involving the purchase, sale, or solicitation of products, services, or donations, unless you have obtained explicit written authorization from us.
In specific cases, users might opt to disclose their email addresses through chat rooms, forums, blogs, and akin communal platforms. Any gathering of these email addresses with the intent of exploiting them for illicit or commercial objectives, encompassing the circulation of unsolicited emails or instant messages, is strictly prohibited.
20.Termination
These Terms constitute an agreement that is effective unless and until terminated by Ravellia. Ravellia may, at its sole discretion, terminate these Terms or your Account on the Site, or suspend or terminate your access to the Site, at any time for any reason or no reason, with or without notice. You may terminate your Account at any time by contacting Ravellia customer service. If in Ravellia's sole discretion you fail to comply with any term or provision of these Terms, Ravellia may terminate your Account and deny you access to the Site.
21.Other
No waiver of any provisions in these Terms of Use shall be deemed a further or continuing waiver of such provision or any other provision.
Additionally, if any provision of these Terms of Use is found to be void, unlawful or unenforceable for any reason, that portion shall be deemed severable from these terms and shall not otherwise affect the validity and enforceability of any remaining provisions.
Ravellia enters into this Agreement on its own behalf and on behalf of each of its worldwide affiliates. Accordingly, Ravellia holds the benefit of and may enforce this Agreement on behalf of those affiliates. Ravellia reserves the right to pursue any remedy available to it at law or in equity if you breach this Agreement.
We last updated our Terms and Conditions on June 4, 2023.
22.Contact Information
Questions about the terms and conditions should be sent to us at [email protected]
NOT RETURN ADDRESS
Econ Technology Ltd
Address:Lowry Mill Lees street,Swinton,Manchester
(This is not a returning address)